Refund policy

Refund Policy

At Telara Meals, operated by TELARA MARKETING LLC, we sell digital products, including recipe eBooks, cooking guides, recipe collections, meal ideas, and other downloadable culinary content.

Because our products are digital and may be delivered or accessed immediately after purchase, all sales are generally final, subject to applicable consumer laws.

Digital Products

All products sold through Telara Meals are digital unless explicitly stated otherwise. No physical product will be shipped.

After completing your purchase, you may receive access to your digital product through email, a download link, the order confirmation page, or another online delivery method.

Once a digital product has been delivered, accessed, or downloaded, it generally cannot be returned.

Refunds

Refunds are generally not provided for:

  • Change of mind after purchase
  • Accidental purchases
  • Failure to read the product description before purchasing
  • Expecting to receive a physical product
  • Personal dislike of the recipes, design, format, or content
  • Device or software incompatibility
  • Failure to review ingredients, allergens, or dietary suitability before using a recipe

Exceptions

We may review and approve a refund or replacement request when:

  • You were accidentally charged more than once for the same purchase
  • You did not receive access to your digital product due to a technical issue
  • The digital file is defective or corrupted and we are unable to provide a working replacement
  • You received a different product from the one you purchased
  • There is credible evidence that the transaction was unauthorized
  • A refund is otherwise required under applicable law

Requesting Help or a Refund

If you experience an issue with your purchase, please contact us at contact@telaraa.com.

Please include:

  • Your name
  • The email address used to place the order
  • Your order number, if available
  • A brief description of the issue

We will review your request and contact you if additional information is required.

If a refund is approved, it will be issued to the original payment method whenever possible.

Contact  

TELARA MARKETING LLC

117 South Lexington Street Ste 100 Harrisonville, MO 64701 United States  

Email: contact@telaraa.com

Phone: +1 (601) 210-3154